Enquiry can be created by your customer directly on the website or your staff can create them talking to customer over the phone, email or over the desk. Enquiries are handled via the portal, and reply goes to the customer over email and SMS. Enquiry sources can be marked to be able to track how your advertising campaigns are doing. There can be notifications set to remind your support team if an enquiry is pending for a long time.
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- You can manage your Enquiry form here.
- You can download your data in Excel & PDF.
- You can add followup reminder for your clients
- You can see your Followup Conversation with your client.
- Each morning on followup date, our system will send reminder email and SMS to your staff.
- After enquiry your client will get sms & email from you side.
- You can also see you sales team performance individually.